Week 63 (29.6.08)

Learn

Problem Definition - Section 3, AMA Module

• A research problem does not necessarily imply that something is seriously wrong with a current situation which needs to be corrrected immediately.
• It could simply indicate an interest in an issue and a sense that finding the right answers might help to improve an existing situation.
• Thus, it is useful to define a Research Problem as " any situation where a gap exist between the actual and the desired ideal states"
• Ascertain the decision maker's objectives --> Understand background of the problem--> Isolate the problem, not the symptoms --> Determine unit of analysis --> Determine relevant variables --> State research questions and objectives

Unlearn

To really isolate and define the true problem, not the problem definition based on symptoms.

Relearn

In my assignment, i will take up the challenge to identify what are the true problem via employee surveys feedback on human capital management (HCM) vs traditional HR metrics - such as employee turnover rate, average time to fill open positions, and total hours of training provided - don't predict organizational performance. Until recently, there were simply weren't robust methods for measuring the bottom-line contributions of investments in HCM ie leadership, employee engagement, knowledge assessibility, workforce optimization and learning capacity.