Week 57 (18.5.08)

Learn - AMA module (Pg 46)

There are 6 important alignment of people is about....

1. Customer Proposition - Why should customer buy from us?
2. Culture - What are our values, and how do we do things around here?
3. Strategy Commitment - What does the strategy mean for me and my job? What am I committing to?
4. Leadership behaviour - How do my leaders enable and support me to do the job they expect from me?
5. Performance metrics - How will I be measured and how will I be rewarded?
6. Processes and Structure - What tools and procedures are in place to help me do the job that is expected?

Unlearn

NIL

Relearn

As NSM for Private Hospital, all of the six important attributes listed above, is crucial for me to remember, implement and support any new projects in Pfizer. For example, as leader, I should communicate the strategy clearly and frequently, with clear call to action and a clear connection to everyone's job. Mobilizing the right skills to implement the strategy - building, developing and motivating people, dealing effectively with poor performers. Leaders and employees' attitudes, values and beliefs matching Pfizer's core strategies and driving the behaviors.