Week 33 (27.11.07)

Learn

There are 3 aspects to managing people's performance:

• Performance planning
• Performance coaching
• Performance review

Performance planning get things going in the right direction, during the process, the manager learn what they'll be accountable for their goals and what good behaviour looks like for their performance standards

Performance coaching focus on day to day coaching basis, on teaching the "right answers" and how to accomplish the goals. Practise One Minute Praise for good job done and One Minute Redirect for efforts to get back on course.

In most organizations, if a manager do a good job of performance planning and performance coaching, the annual performance review will be just a review. There is nothing new that have not heard during day to day coaching.

Above are some of the beliefs about leading and motivating people.

Unlearn

Spend more time on the annual performance review than on planning and coaching.

Relearn

Recognize this beliefs, i will plan my itinery to prioritize 30% of time on planning, 50% time on coaching and 20% time on review. My action plan is to spend minimumly 6-8 days in a month to do field work, provide coaching and meet up with customers.