Week 31 (18.11.07)

Learn

There is no leadership without change, and no change without leadership - Professor John Adair

• What causes change? - Economy, technology, social and lifestyle choices, political and competition
• Sigmoid Curve - the right place to start a second curve is where there is ample time, resources and energy. Many companies are in the transition period between point A and B, it is a time of great confusion, uncertainty and fear.
• Change management has 3 strategic approach: content, process & people
• Managing change requires both leadership (visionary) and management (implementation)
• 3 types of change:

1. Developmental change - improvement of existing state
2. Transitional - shift to known new state in a predictable way
3. Transformational - emergence of a new state, not known until it takes shape

• Paradigm shift is a change to the game, a new set of rules
• How to move people through change?

1. Identify change
2. Explain the change
3. Empathise with reactions to change
4. Deal with the resistance
5. Work through the change process

• Kurt Lewin's Change Model - Unfreeze, CHANGE, Refreeze
• Pressure for change - consider the Sigmoid Curve, Paradigm Shift, Cost of doing Nothing and consider market and competition

Unlearnt

Previously as a manager, I do not have a clear guide and principle in leading for change, particularly, how to move people successfully through organizational change.

Relearn

Applying the 5 steps in change management for current Jupiter program. Explaining the change, why there is a need for change, and deal with resistance is most important to drive the changes. As a result, people are more motivated to change. As leader, also emphasize the shared leadership and control in change with my managers.